Making an appointment

 You can book appointments at the Brentfield Medical Centre in a number of ways:

1. By coming into the Practice and making a booking at reception
2. By phoning the Practice on 020 8459 8833

If you need any additional services such as a translator, please let our reception staff know when you book your appointment and this will be arranged for you.

Telephone Advice - 020 8459 8833

If you have a problem which you feel can be dealt with over the telephone please contact the receptionist who will arrange this for you.

Home Visits

If possible please try to telephone reception before 10am if you require a home visit.

A doctor or nurse may phone you back as it may be that your problem can be dealt with by telephone advice, or that it would be more appropriate to send a nurse, or indeed arrange a hospital attendance.

House visits are only available for patients who are housebound because of illness or disability.

Please remember that several patients can be seen in the practice in the time that it takes to make one home visit. There are also better facilities for examining and treating patients at the Health Centre.

Test Results

Please call between 11am and 3.30pm to enquire about your test results as our reception staff will have more time to deal with your request between these times.

Note that the practice has a strict policy regarding confidentiality and data protection and we will only release test results to the person to whom they relate unless that person has given prior permission for the release of this data or they are not capable of understanding the results.

When you take your test you will be told how long it will be before the results are returned to the practice.

It is your responsibility to check your results and to make an appointment to discuss them with your doctor if your are advised to do so.